Overview Support Services Pricing
Microsoft Gold Certified Partner, Managed Support Services, IT Support Services

Managed Services - Overview

 

Over the past few decades, Information Technology (IT) has become a vital part of any organization, big or small.  In today's economy, IT has an ever growing and vital role in most organizations with its ability to cut costs and improve efficiency and productivity.  

The design and support of most IT infrastructures requires a wide-range of technical expertise in areas such as networking, security, systems administration, voice, web design, database administration, and programming.  Most organizations are not fortunate enough to have highly trained, in-house IT staff, even large organizations typically do not have in-house staff to meet all of the technical knowledge needed to meet the technology demands of the organization.

Outsourcing these demands to AI, a Microsoft Gold Certified Partner, enables businesses to meet their ever growing business challenges.  AI's award winning team of highly trained and certified experts can help your organization to reduce costs, improve productivity, and maintain and support your IT infrastructure. 

What are Managed Services?

Managed Services simply refers to our support services.  This includes support and maintenance of your Technology Infrastructure, including management and support of services you host with us.    

Knowing Your Needs - The AI Difference

With our Managed Services, our customers receive a dedicated team of top-level technicians assigned to their account from start to finish.  There are no high pressure salesmen; each team of technicians takes care of all of their customers' needs from sales to support.  This level of support guarantees our customers always receive the highest level of service from engineers that are deeply familiar with their specific technology and business challenges.